EMPATHY • CURIOSITY • CREATIVITY
Fishpickle UX
I'm Jacques Bromberg, founder of Fishpickle UX.For thousands of years, people have used sauces made from pickled fish to enrich their cooking, making meals livelier and the experience of eating more memorable. I feel the same way about good UX research. It may not be the main ingredient, but it can make every product and experience better!Whether launching a new product or feature or trying to improve something that people already love, the riskiest thing a team can do is invest time and resources overbuilding before understanding your potential users. That's where I come in. I’m here to help your team take their user insights to the next level. Check out my services and get in touch if you have questions or are interested in learning more.
Services
You know your business better than anyone, but how well do you know your customers? User experience (UX) research brings their voices, perspectives, needs, and behaviors into the product design and delivery process. It's been shown that every $1 invested in appropriate research saves $100 in design and development. That's 9,900% return on your investment! A trained UX researcher connects user needs with business goals, driving innovation and growth. I focus on these services because real user insights are valuable, but difficult to identify and assess. If you or your organization needs something different or customized, get in touch and we'll fit a solution to your needs.
Consultations
My UX research consulting service aims to deliver thoughtful, impactful insights and recommendations, tailored to your business. Whether your team or organization is just getting started with user research, or you're a seasoned team looking for a fresh pair of eyes, I'll work with you from end to end, helping you generate actionable insights and impactful solutions for your business.
UX Audits
Interested in the potential of UX, but not sure where to start? I can help! I'll work closely with your product teams to analyze your website or app carefully and identify areas in need of attention or improvement. From broken user flows to confusing information hierarchies and accessibility issues, we'll pinpoint these areas together and make a plan to improve the users' experience with your product.
Research Workshops
Whether you're running hundreds of A/B tests a quarter or responding to reviews on the App Store, you're doing user research already. My workshops are designed to optimize your existing practice and to build your teams' research toolkit. I offer mini-workshops focused on a single stage of the research process, or on a single tool or method, as well as in-depth workshops in which you and your teams will learn best practices using a variety of tools and methods. Each workshop comes with customized materials, including examples, guides, scripts, and templates drawn from my years of experience in research.
Research Talks
Research talks are a great way to launch a new project, build community among a cohort of researchers, evangelize UX principles and best practices in your organization, and foster understanding among colleagues and stakeholders. They can help you and your team brush up on UXR fundamentals, and open your business to new ideas and solutions.
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